1. Obtain confirmation of the loan balance through the balance inquiry process for the lumpsum settlement / termination of deduction either through:-
- Letter; The borrower has to fill a letter format of balance inquiry and send it to JMS / BPOPA (whichever applicable) through the borrower’s department. Feedback to this balance inquiry will be submitted to the Head Office of the borrower’s department.
- Online services. Vehicle loan information, at the official website www.anm.gov.my where the borrower can key in details of personal loans. No need to go through Head Office of borrower’s department. However, feedback on this balance inquiry will be submitted through the Head Office of the borrower’s department.
2. Subsequently the borrower will need to make payment based on the verified balance and comply with the specified date period by cash / bank draft payable to “the Accountant General of Malaysia”, through the Financial Divison of the borrower’s department.