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        S: Satisfying the customer
        
            
            
            
                        
- Provide friendly, fast, accurate and integrity services to all customers and stakeholder.
 
- Improve customer service continuously as needed.
 
- Increase competency level in order to provide services that meet customers’ expectations.
 
 
            
            
            
            
         
     
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        P : Professionalism
        
            
            
            
                        
- Enhance knowledge and skills through continuous learning.
 
- Demonstrate a high working spirit.
 
- Enhance work performance to achieve continuous quality.
 
- Be sensitive towards the expansion, progress and change in technology and the accounting profession.
 
- Demonstrate high quality and competent values and behaviors.
 
- Be polite, courteous and highly prudent in all dealings.
 
- Be attired neatly and appropriately to suit to the situation and ambience.
 
 
            
            
            
            
         
     
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        EC : Esprit de Corp
        
            
            
            
                        
- Working together in resolving issues and problems.
 
- Possess a helping attitude in order to achieve the department’s outcomes.
 
- Sharing of information, experience and knowledge.
 
- Appreciate the contributions of ideas from members of the organization.
 
- Respect each other and develop strong ties of friendship.
 
 
            
            
            
            
         
     
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        IA : Integrity and Accountability
        
            
            
            
                        
- Adopting an attitude of trust, honest, sincere, adhere to the principle and reliable..
 
- Implement tasks with full responsibility according to the rules specified.
 
- Be responsible for all actions and decision taken.
 
- Be positive and ready to give and receive ideas and feedbacks that are accurate and true.
 
 
            
            
            
            
         
     
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        L : Loyalty
        
            
            
            
                        
- Be loyal to the Department, Government and Country.
 
- Safeguard the department and the accounting profession’s reputation.
 
- Understand, appreciate and obey the Department’s Shared Values.