faq hubungi-kami aduan    peta-laman
Contact Us Help Desk
  • Help Desk

    Help Desk was created at the Accountant General’s Department of Malaysia in order to execute its duties in technical assistance. The main purpose of Help Desk is to enhance the quality of the ICT services and systems at AGDM.

  • iGFMAS Help Desk

    Responsible for receiving reports or problems in relation to the iGFMAS system whether those reported through the iGFMAS Service Desk, e-mail, telephone or even the issue log form and subsequently forwarded to the officer in charge.

    Information Technology Management Division (BPTM) Help Desk
    Level 5, Information Technology Management Division
    Accountant General’s Department of Malaysia
    Ministry of Finance Complex
    No.1 Pesiaran Perdana Presinct 2,
    62594 Putrajaya

      1-300-88-8842(Hunting line)
     1652/1125/1313/1449/1322 (Office hour)
     019 -2195620
     helpdeskbptm[@]anm[dot]gov[dot]my

  • iSPEKS Help Desk

    Sistem Perakaunan Akruan Kerajaan Negeri (1SPEKS) is an accounting system that will be adopted by 11 state’s governments in Malaysia namely Perlis, Kedah, Penang, Perak, Selangor, Negeri Sembilan, Malacca, Johor, Pahang, Terengganu and Kelantan. This system has 21 modules which namely Payroll (PY), Staff Loan (SL), Investment (INV), Activity based costing (ABC), Advance and Claim (AC), Loans (LN), Budget (BA), Procurement (PROC), Contract Management (COM), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), General Ledger (GL), Accounting Project (PA), Asset & Inventory (AIM), Enterprise Implementation Services (EIS). Portal, Document Management System (DMS), Bar coding, Security & Administration (SAM) & Business Intelligent (BI).

    For any inquiries, please contact :

    Bahagian Khidmat Perunding
    Aras 5, Kompleks Kementerian Kewangan
    No. 7, Persiaran Perdana
    Presint 2
    62594 Putrajaya

      03 - 03-88869700
      03 - 88869759

    Or please contact :

    Development Unit :
    En. Tarmizi bin Tamby Chik     03-8886 9701
    Pn. Sarifah Izura binti Syed Aris     03-8886 9673

    Technical Unit :
    En. Abdul Hadi Jehmica bin Abdullah     03-8886 9537
    En. Muhammad Azhar Fairuzz Hiloh     03-8886 9849

  • iSPLN Help Desk

    Sistem Perakaunan Luar Negeri Akruan (1SPLN) is an accounting system adopted by 153 Malaysian Responsibility Center’s all around the world. This system has 8 modules which is Data Control, Security, General Ledger, PTJ Financial, Advance, Imprest, MIS, Win Admin/Admin.

    SFor any inquiries about 1SPLN, please contact :

    Consultant Service Department,
    Level 5, Treasury 2,
    No.7, Persiaran Perdana,
    Presinct 2, 62594 Putrajaya.

      03 - 8886 9700
      03 - 8886 9759
      https://ehelpdesk.anm.gov.my/ehelpdeskspln

  • eGUMIS Help Desk

    For any complaints/problems, please contact:

    Registrar of Unclaimed Monies
    Unclaimed Monies Division
    Aras 1, Blok Utara, Perbendaharaan 2
    No. 7, Persiaran Perdana Presint 2
    Kompleks Kementerian Kewangan
    Pusat Pentadbiran Kerajaan Persekutuan
    62594 Putrajaya

    03-8000 8600 (General Line)

    Complaints/Feedback
    Sistem Pengurusan Aduan Awam

     

  • AGD Official Portal Help Desk

    For any complaints/problems, please contact:

    Central Applications Unit
    Information Technology Management Division,
    Accountant General's Department of Malaysia,
    Level 5, Kompleks Kementerian Kewangan,
    No.1, Persiaran Perdana, Presint 2,
    62594 Putrajaya.

      03 - 8882 1291
      portalteam[@]anm[dot]gov[dot]my

    Policy, Strategic and Innovation Unit
    Accounting Development and Management Division,
    Accountant General's Department of Malaysia,
    Level 6, Kompleks Kementerian Kewangan,
    No.1, Persiaran Perdana, Presint 2,
    62594 Putrajaya.

      03 - 8882 1213
      portalteam[@]anm[dot]gov[dot]my

  • e-Pay Slip System Help Desk

    For any complaints / problems, please contact :

    Information Technology Management Division (BPTM)
    Level 5, Accountant General’s Department of Malaysia
    Ministry of Finance Complex
    No.1 Pesiaran Perdana Presint 2,
    62594 Putrajaya

      03-8882 1293 / 1410 / 1381 / 1355 / 1300 / 1374 
      epayslip[@]anm.gov.my

  • e-Maklum System Help Desk

    For any complaints / problems, please contact :

    Information Technology Management Division (BPTM)
    Level 4, Accountant General’s Department of Malaysia
    Ministry of Finance Complex
    No.1 Pesiaran Perdana Presint 2,
    62594 Putrajaya

      03 - 8882 1382/1357 (Office hour)
      emaklum[@]anm.gov.my

  • Vehicle and Computer Loan Information Help Desk

    For any inquiries regarding Vehicle and Computer Loan Information, please contact:

    Loan and Advances Management Unit
    Loan Management Section
    Central and Agency Operation Management Division
    Accountant General's Department of Malaysia
    Level 3, Kompleks Kementerian Kewangan
    No.1, Persiaran Perdana
    Presint 2
    62594 Putrajaya

      03 - 8882 1563 / 1524 / 1539 / 1537 / 1532 / 1538 / 1533 / 1536
      03 - 8882 1535
      This email address is being protected from spambots. You need JavaScript enabled to view it.

  • ICT Technical Assistance

    NO DETAILS TELEFONE FAX EMAIL (@anm.gov.my)
    1 AG’DM Official e-Mail 03-8882 1354/ 1291 / 1265 /1307 03-8882 1317 ucadmin
    2 Web Security 03-8882 1354 / 1291 / 1265 03-8882 1317 portalteam
    3 Application for New Asset and Software as well as loan 03-8882 1164 03-8882 1049 fkhalida
    4 PC Maintenance / Damage 03-8882 1272 / 1275 / 1280 03-8882 1317 hardware
    5 JANnet Network 03-8882 1270 / 1256 / 1268 03-8882 1317 networksecurity
    6 ICT Security 03-8882 1231 / 1256 / 1269 03-8882 1317 networksecurity
    7 Antivirus 03-8882 1307 / 1256 / 1269 03-8882 1317 networksecurity
    8 Data Centre 03-8882 1278 / 1257 03-8882 1317 hardware

Contact Us

Accountant General's Department of Malaysia (AGD)
Level 1-8, Ministry of Finance Complex,
No. 1, Persiaran Perdana, Precinct 2,
62594 Putrajaya.
    +603-8882 1000
    +603-8889 5821
    korporat[at]anm[dot]gov[dot]my

Counter Operating Hours AGD Putrajaya
Monday - Thursday : 9.00 am - 4.00 pm
(Break hours : 1.00 pm - 2.00 pm)
Friday : 9.00 am - 4.00 pm
(Break hours : 12.15 pm - 2.45 pm)
Saturday, Sunday & Public Holidays : Close