SELAMAT DATANG KE PORTAL RASMI JANM

faq hubungi-kami aduan    peta-laman
Contact Us Help Desk

Help Desk

Help Desk was created at the Accountant General’s Department of Malaysia in order to execute its duties in technical assistance. The main purpose of Help Desk is to enhance the quality of the ICT services and systems at AGDM.

iGFMAS Help Desk

Responsible for receiving reports or problems in relation to the GFMAS system whether those reported through the SOLMAN GFMAS system, e-mail, telephone or even the issue log form and subsequently forwarded to the officer in charge.

Information Technology Management Division (BPTM) Help Desk
Level 5, Information Technology Management Division
Accountant General’s Department of Malaysia
Ministry of Finance Complex
No.1 Pesiaran Perdana Presinct 2,
62594 Putrajaya

  03 - 8882 1289(Hunting line)
 1652/1125/1202/1313/1449/1322 (Office hour)
 019 -2195620
 helpdeskbptm[@]anm[dot]gov[dot]my

iSPEKS Help Desk

Sistem Perakaunan Akruan Kerajaan Negeri (1SPEKS) is an accounting system that will be adopted by 11 state’s governments in Malaysia namely Perlis, Kedah, Penang, Perak, Selangor, Negeri Sembilan, Malacca, Johor, Pahang, Terengganu and Kelantan. This system has 21 modules which namely Payroll (PY), Staff Loan (SL), Investment (INV), Activity based costing (ABC), Advance and Claim (AC), Loans (LN), Budget (BA), Procurement (PROC), Contract Management (COM), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), General Ledger (GL), Accounting Project (PA), Asset & Inventory (AIM), Enterprise Implementation Services (EIS). Portal, Document Management System (DMS), Bar coding, Security & Administration (SAM) & Business Intelligent (BI).

For any inquiries, please contact :

Bahagian Khidmat Perunding
Aras 5, Kompleks Kementerian Kewangan
No. 7, Persiaran Perdana
Presint 2
62594 Putrajaya

  03 - 03-88869700
  03 - 88869759

Or please contact :

Development Unit :
En. Tarmizi bin Tamby Chik     03-8886 9701
Pn. Sarifah Izura binti Syed Aris     03-8886 9673

Technical Unit :
En. Abdul Hadi Jehmica bin Abdullah     03-8886 9537
En. Muhammad Azhar Fairuzz Hiloh     03-8886 9849

iSPLN Help Desk

Sistem Perakaunan Luar Negeri Akruan (1SPLN) is an accounting system adopted by 153 Malaysian Responsibility Center’s all around the world. This system has 8 modules which is Data Control, Security, General Ledger, PTJ Financial, Advance, Imprest, MIS, Win Admin/Admin.

SFor any inquiries about 1SPLN, please contact :

Consultant Service Department,
Level 5, Treasury 2,
No.7, Persiaran Perdana,
Presinct 2, 62594 Putrajaya.

  03 - 8886 9700
  03 - 8886 9759
  https://ehelpdesk.anm.gov.my/ehelpdeskspln

AGD Official Portal Help Desk

For any complaints/problems, please contact:

Central Applications Unit
Information Technology Management Division,
Accountant General's Department of Malaysia,
Level 5, Kompleks Kementerian Kewangan,
No.1, Persiaran Perdana, Presint 2,
62594 Putrajaya.

  03 - 8882 1291
  portalteam[@]anm[dot]gov[dot]my

Policy, Strategic and Innovation Unit
Accounting Development and Management Division,
Accountant General's Department of Malaysia,
Level 6, Kompleks Kementerian Kewangan,
No.1, Persiaran Perdana, Presint 2,
62594 Putrajaya.

  03 - 8882 1213
  portalteam[@]anm[dot]gov[dot]my

e-Pay Slip System Help Desk

For any complaints / problems, please contact :

Information Technology Management Division (BPTM)
Level 5, Accountant General’s Department of Malaysia
Ministry of Finance Complex
No.1 Pesiaran Perdana Presint 2,
62594 Putrajaya

  03-8882 1293 / 1410 / 1381 / 1355 / 1300 / 1374 /1414
  epayslip[@]anm.gov.my

e-Maklum System Help Desk

For any complaints / problems, please contact :

Information Technology Management Division (BPTM)
Level 4, Accountant General’s Department of Malaysia
Ministry of Finance Complex
No.1 Pesiaran Perdana Presint 2,
62594 Putrajaya

  03 - 8882 1382/1357 (Office hour)
  emaklum[@]anm.gov.my

Vehicle and Computer Loan Information Help Desk

For any inquiries regarding Vehicle and Computer Loan Information, please contact:

Loan and Advances Management Unit
Loan Management Section
Central and Agency Operation Management Division
Accountant General's Department of Malaysia
Level 3, Kompleks Kementerian Kewangan
No.1, Persiaran Perdana
Presint 2
62594 Putrajaya

  03 - 8882 1563 / 1524 / 1539 / 1537 / 1532 / 1538 / 1533 / 1536
  03 - 8882 1535
  This email address is being protected from spambots. You need JavaScript enabled to view it.

ICT Technical Assistance


NO DETAILS TELEFONE FAX EMAIL (@anm.gov.my)
1 AG’DM Official e-Mail 03-8882 1354/ 1291 / 1265 /1307 03-8882 1317 ucadmin
2 Web Security 03-8882 1354 / 1291 / 1265 03-8882 1317 portalteam
3 Application for New Asset and Software as well as loan 03-8882 1164 03-8882 1049 fkhalida
4 PC Maintenance / Damage 03-8882 1272 / 1275 / 1280 03-8882 1317 hardware
5 JANnet Network 03-8882 1270 / 1256 / 1268 03-8882 1317 networksecurity
6 ICT Security 03-8882 1231 / 1256 / 1269 03-8882 1317 networksecurity
7 Antivirus 03-8882 1307 / 1256 / 1269 03-8882 1317 networksecurity
8 Data Centre 03-8882 1278 / 1257 03-8882 1317 hardware

Contact Us

Accountant General's Department of Malaysia (AGD)
Level 1-8, Ministry of Finance Complex,
No. 1, Persiaran Perdana, Precinct 2, 62594 Putrajaya
    +603-8882 1000
    +603-8889 5821
    korporat[at]anm[dot]gov[dot]my

Counter Operating Hours AGD Putrajaya
Monday - Thursday : 9.00 am - 4.00 pm
(Break hours : 1.00 pm - 2.00 pm)
Friday : 9.00 am - 4.00 pm
(Break hours : 12.15 pm - 2.45 pm)
Saturday, Sunday & Public Holidays : Close